Last Updated: October 18, 2025
1. Introduction
Welcome to AutomateToGrow.co.uk (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide to Us
We may collect the following personal data when you interact with our website:
Contact Information: Name, email address, phone number, postal addressAccount Information: Username, password, and account preferencesBusiness Information: Company name, job title, business detailsCommunication Data: Information contained in messages you send usPayment Information: Billing details and payment card information (processed securely through third-party payment processors)Marketing Preferences: Your preferences for receiving marketing communications
2.2 Information We Collect Automatically
When you visit our website, we automatically collect:
Technical Data: IP address, browser type and version, time zone setting, operating system and platformUsage Data: Information about how you use our website, products, and servicesCookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)Device Information: Device type, unique device identifiers, and mobile network information
2.3 Information from Third Parties
We may receive information about you from:
Analytics providers such as Google AnalyticsAdvertising networksSearch information providersSocial media platforms (if you interact with us through social media)Customer relationship management systemsEmail marketing platforms
3. How We Use Your Information
We use your personal data for the following purposes:
3.1 Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: You have given clear consent for us to process your personal data for a specific purposeContract: Processing is necessary for a contract we have with youLegal Obligation: Processing is necessary for us to comply with the lawLegitimate Interests: Processing is necessary for our legitimate interests or those of a third party (unless your interests and fundamental rights override those interests)
3.2 Specific Uses
Service Delivery: To provide, maintain, and improve our servicesCommunication: To respond to your inquiries and provide customer supportAccount Management: To manage your account and provide personalized experiencesMarketing: To send you promotional materials about our products and services (with your consent)Analytics: To understand how visitors use our website and improve user experienceSecurity: To protect against fraud, abuse, and security risksLegal Compliance: To comply with legal obligations and resolve disputes
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. You can control cookie settings through your browser. For detailed information, please see our separate Cookie Policy.
Essential Cookies: Necessary for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and personalize your experience
Marketing Cookies: Used to deliver relevant advertisements
5. How We Share Your Information
We do not sell your personal data. We may share your information with:
5.1 Service Providers
Third-party service providers who perform services on our behalf, including:
Website hosting providersEmail service providersPayment processorsAnalytics providersCustomer relationship management (CRM) systemsMarketing automation platforms
5.2 Legal Requirements
We may disclose your information when required by law or to:
Comply with legal processes or government requestsEnforce our terms and conditionsProtect our rights, privacy, safety, or propertyPrevent fraud or illegal activity
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
6. International Data Transfers
We primarily store and process your data within the United Kingdom. If we transfer your data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)Adequacy decisions recognizing equivalent data protection standardsOther legally approved transfer mechanisms
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
Encryption of data in transit and at restRegular security assessments and updatesAccess controls and authentication measuresEmployee training on data protectionSecure backup and disaster recovery procedures
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
General Retention Periods:
Account information: Duration of your account plus 6 yearsMarketing communications: Until you unsubscribe or withdraw consentTransaction records: 6 years for tax and accounting purposesWebsite analytics: 26 months
9. Your Rights
Under UK GDPR, you have the following rights:
9.1 Right of Access
Request a copy of the personal data we hold about you.
9.2 Right to Rectification
Request correction of inaccurate or incomplete personal data.
9.3 Right to Erasure
Request deletion of your personal data (subject to certain conditions).
9.4 Right to Restrict Processing
Request that we limit the processing of your personal data.
9.5 Right to Data Portability
Request transfer of your data to another service provider in a structured, machine-readable format.
9.6 Right to Object
Object to processing of your personal data based on legitimate interests or for direct marketing purposes.
9.7 Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent as the legal basis for processing.
9.8 Right to Lodge a Complaint
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.
ICO Contact Details:
Website: ico.org.ukHelpline: 0303 123 1113Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
10. How to Exercise Your Rights
To exercise any of your rights, please contact us at:
Email: [email protected]
Website: www.automatetogrow.co.uk/contact
Post: AutomateToGrow, Unit 7, Business Centre, Winsford, Cheshire, United Kingdom
We will respond to your request within one month, though this may be extended by two additional months for complex requests.
11. Children’s Privacy
Our website is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
13. Marketing Communications
You can opt out of marketing communications at any time by:
Clicking the “unsubscribe” link in our emailsUpdating your preferences in your account settingsContacting us directly at [email protected]
Please note that even if you opt out of marketing communications, we may still send you service-related messages.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
Posting the updated policy on our websiteUpdating the “Last Updated” dateSending you an email notification (for material changes)
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AutomateToGrow.co.uk
Email: [email protected]: www.automatetogrow.co.uk/contactPost: AutomateToGrow, Unit 7, Business Centre, Winsford, Cheshire, United KingdomPhone: +44 (0) 1606 XXX XXX
For data protection enquiries, you may also contact our Data Protection Officer at [email protected]